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Write to us with any questions and we will get back to you shortly.
For general questions please use this Contact Form or email us at true@katandchlo.com
For Customer Service or Returns, please contact:MakeMeHappy@katandchlo.com
What makes Kat & Chlo® diamonds different from other brands?
A: We only use high quality natural diamonds, with excellent cutting that makes our stones sparkle the most.
Are Kat & Chlo® diamonds conflict-free?
A: Our diamonds are guaranteed conflict-free, sourced responsibly and ethically from mines that are complies with international laws and regulations.
Does Kat & Chlo® offer any warranty?
A: Kat & Chlo® proudly offers a limited lifetime warranty that covers repair or replacement for any manufacturing defect, except for normal wear and tear.
Does my diamond purchase come with GIA certificates?
A: We provide GIA certificates for single diamonds exceed 1 carat.
What comes in the package of my order?
A: Your jewelry piece comes with a Kat & Chlo® felt-lined box that can be used for storage, travel or gift.
How soon can my order arrive?
A: We ship your orders within 1 business day via expedited services. With back orders for out of stock items, it may take up to 6 weeks to arrive to your door.
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